Usama Mumtaz

AWS Certified Agile Project / Test Manager

LinkedIn

About

Highly accomplished AWS certified Agile Project and Test Manager with over 17 years of experience in end-to-end test delivery for large enterprises across diverse IT sectors. Proven expertise in Cloud-based applications (AWS, Azure), automation frameworks, DevOps collaboration, and Non-Functional Testing, consistently driving efficiency, quality, and significant revenue growth for complex digital transformation programs.

Work Experience

Quality Engineering / Frontend Capability Lead Digital

Vodafone Digital

Jun 2020 - Present

Led DevOps CI/CD automation, test strategy, and modern web development delivery for Vodafone Digital, driving significant revenue and efficiency gains.

  • Drove DevOps CI/CD automation and test strategy at scale, leading 50+ resources and optimizing 45+ Scrum teams, contributing to ~£8.5M annual revenue.
  • Managed modern web development delivery as Frontend Capability Lead, overseeing a 20+ member team across multiple locations and driving £3.7M in annual revenue.
  • Automated E2E regression for 60+ critical journeys, saving a PI's worth of time in 3 PIs through strategic automation initiatives.
  • Directed Contract-based testing for 300+ services, reducing SIT cycle time by 40% and enabling 100+ daily deployments.
  • Implemented Synthetic testing to automate 100+ daily production release checks, significantly enhancing system stability and reliability.

Test Delivery Manager

Accenture Technology

Aug 2010 - Present

Successfully managed test delivery for various large-scale Digital transmission programs across diverse IT sectors including Public Sector, Finance, Pharma, Media, and Marketing.

  • Directed comprehensive test strategies for complex digital transformation programs, ensuring high-quality software releases across multiple industries.
  • Oversaw end-to-end test delivery, consistently meeting project timelines and quality benchmarks for large enterprise clients.
  • Collaborated with cross-functional teams to integrate testing into the full software development lifecycle, enhancing overall project efficiency.

Agile Project / Test Manager

UK HOME OFFICE

Mar 2018 - Jun 2020

Managed end-to-end test architecture and digital delivery programs for critical government initiatives, leading teams and optimizing processes.

  • Managed a £3.5M digital delivery program for IVACS, collaborating with product owners to define scope, duration, and resourcing needs.
  • Established and communicated realistic deadlines to project teams and clients, fostering collaborative relationships to reduce project stress and ensure success.
  • Accountable for end-to-end Test architecture and management for a Microservice, CI/CD project, leading a team of up to 10 automation testers and generating £2.1M in revenue.
  • Managed Product Testing accounts, overseeing approximately 800 automation tests, 200+ defects, and 3600 man-days (c.3200 story points of work).
  • Designed and implemented a Continuous Delivery Release Management process, streamlining deployment workflows and improving efficiency.

Project Test Manager

FTP- QBE

Jul 2017 - Feb 2018

Managed test delivery for The Finance Transformation Programme (FTP) at QBE, re-inventing the QBE Finance function.

  • Managed comprehensive test delivery for a Finance transformation program within a leading Insurance company, ensuring critical system functionality.
  • Architected the program-wide test approach for System and System Integration (S/SI) phases, ensuring robust testing frameworks.
  • Successfully managed System and System integration phases, facilitating a successful program exit and smooth transition.
  • Managed onshore/offshore resource models, optimizing team allocation and efficiency for critical test activities.

PIT (Pre – Integration Testing) Manager

SMART Metering

May 2015 - Jun 2016

Managed product test phase delivery for the UK Smart Metering Program, a government initiative aiming for 80% UK population coverage by 2020.

  • Managed Product test phase delivery for the SMART Metering Program, a national initiative with significant impact on UK infrastructure.
  • Architected the comprehensive test approach for the Product test phase, ensuring thorough validation and adherence to program goals.
  • Managed a large team of onshore system testers, overseeing their activities and ensuring quality deliverables for critical components.

SAP Test Manager

Astellas Pharma

Aug 2014 - May 2015

Managed test delivery for a £2.5M SAP-based Data Centre Migration Project, spanning 3K man-days and involving complex stakeholder coordination.

  • Designed and implemented the Test approach and Data migration project plan for a £2.5M SAP-based Data Centre Migration, ensuring data integrity.
  • Managed test execution for approximately 200 SAP interfaces (internal and external), ensuring seamless system functionality and data flow.
  • Liaised with over 75 internal and external (3rd party) stakeholders to coordinate test scheduling and communicate results effectively, minimizing disruption.

SAS BI Test Manager

GSK

Mar 2012 - Aug 2014

Project managed comprehensive testing activities for the ONE programme at GSK, providing managerial and analytic reporting for Consumer Healthcare Business globally.

  • Designed and implemented the test approach and plan for SAS BI reports, ensuring data accuracy and reporting reliability for global operations.
  • Managed test delivery using an onshore/offshore model across 3 different countries, optimizing resource allocation and collaboration.
  • Project managed all testing activities for a release, ensuring timely and successful delivery of critical business intelligence solutions.
  • Facilitated official User Acceptance Testing (UAT) handovers to clients, ensuring stakeholder satisfaction and seamless project completion.

SharePoint 2010 Test Manager

Unilever

Jun 2011 - Mar 2012

Managed a £13M test delivery for Unilever's SharePoint 2010 program, replacing a complex SharePoint 2007 implementation serving over 95,000 users.

  • Managed a £13M test delivery for approximately 1200 man-days and 7000 scripts, ensuring successful deployment of the SharePoint 2010 program.
  • Established onshore/offshore Test Capability with up to 15 automation/manual testers, enhancing testing capacity and efficiency.
  • Oversaw the replacement of SharePoint 2007, serving over 95,000 users and storing 23TB of data, with the latest Microsoft offering.

UAT Test Lead (Lloyds Banking Group)

Accenture

Dec 2010 - Apr 2011

Led User Acceptance Testing for projects within Lloyds Banking Group, ensuring quality and user satisfaction.

  • Directed UAT activities for critical banking applications, ensuring alignment with stringent business requirements and regulatory standards.
  • Coordinated effectively with business stakeholders to facilitate comprehensive testing and efficient defect resolution.
  • Streamlined UAT processes, contributing to more efficient project delivery and faster time-to-market for new features.

Test Lead (The Times - Online Edition)

Accenture

Dec 2010 - Apr 2011

Led testing efforts for The Times Online Edition, ensuring the quality and performance of the digital platform.

  • Managed end-to-end testing for the online edition, upholding high standards of quality and user experience.
  • Collaborated closely with development teams to resolve issues and optimize performance for the digital platform.
  • Ensured timely delivery of tested features, supporting continuous updates and enhancements for the online publication.

Test Lead

Buyagift.com

Mar 2010 - Apr 2011

Led testing initiatives for Buyagift.com, ensuring the quality and functionality of e-commerce platforms.

  • Directed quality assurance for e-commerce solutions, enhancing user experience and platform reliability.
  • Managed comprehensive test cycles and efficient defect tracking for new features and updates.
  • Collaborated with cross-functional teams to deliver high-quality software products within aggressive timelines.

Sr. Tester

Telehealth Solution

Mar 2010 - Apr 2011

Contributed as a Senior Tester for a Telehealth Solution, ensuring the robustness and reliability of the healthcare platform.

  • Executed comprehensive test cases for a critical telehealth platform, identifying and resolving defects to enhance system stability.
  • Provided expert testing support, contributing significantly to the stability and performance of the solution.
  • Collaborated effectively with development and QA teams to ensure adherence to stringent quality standards and project requirements.

Project Test Manager

Tradekey.com

Feb 2004 - Apr 2009

Managed testing projects for Tradekey.com, overseeing quality assurance for their digital platforms.

  • Directed testing strategies for various projects, ensuring high-quality software releases for digital platforms.
  • Managed testing teams and resources, optimizing efficiency and project timelines for multiple concurrent projects.
  • Collaborated with development teams to ensure successful project delivery and adherence to quality objectives.

Project Test Manager

360training.com

Feb 2004 - Apr 2009

Managed testing projects for 360training.com, ensuring the quality and reliability of e-learning solutions.

  • Oversaw end-to-end testing for e-learning platforms, ensuring a seamless user experience and robust functionality.
  • Implemented comprehensive test plans and strategies to identify and resolve software defects efficiently.
  • Coordinated with project stakeholders to meet quality objectives and delivery schedules for educational content.

Education

Computer Science/ Software Engineering

Sindh University Jamshoro

1st Class Hons

Jan 2000 - Jan 2004

Certificates

AWS Cloud Practitioner

AWS

ITIL Services Foundation Certified

ITIL

Advanced Project Management

ISEB Foundation

ISEB

OCP (Oracle Certified Professional)

Oracle

Professional Scrum Master

Scrum.org

Languages

English

Skills

Cloud Technologies

  • AWS Cloud
  • Azure
  • Cloud-based Applications

Non-Functional Testing

  • Performance Testing
  • OAT (Operational Acceptance Testing)
  • Load Testing
  • Scalability Testing

Project & Program Management

  • Digital Transformation Programs
  • Project Planning
  • Resource Management
  • Stakeholder Management
  • Client Relationship Management
  • Risk Management
  • Delivery Management

Technical Systems & Platforms

  • Microservices
  • SAP
  • SharePoint
  • SAS BI
  • Kibana
  • Regression Packs
  • Alibana

Leadership & Team Management

  • Team Leadership
  • Resource Optimization
  • Mentoring
  • Cross-functional Team Leadership
  • Onshore/Offshore Model

Test Management

  • End-to-End Test Delivery
  • Quality Assurance
  • Test Strategy
  • Test Architecture
  • Test Execution
  • Defect Management
  • UAT

Agile & DevOps

  • Agile Project Management
  • Scrum
  • DevOps Collaboration
  • Continuous Integration (CI)
  • Continuous Delivery (CD)
  • Jenkins Pipeline
  • Shift Left/Right Testing
  • PODs

Automation & Frameworks

  • Test Automation
  • Cucumber
  • CTF
  • Selenium
  • SOAPUI
  • BDD (Behavior-Driven Development)
  • TDD (Test-Driven Development)
  • E2E Regression
  • Synthetic Testing